In your
words.
Culture Shift & eNPS Growth
What started as a critical challenge for us, with low engagement, weak eNPS scores, and a team that wasn’t fully connected to the organisation, was fundamentally shifted through our partnership with Joint Prosperity. Their approach was anything but generic. They took the time to deeply understand our team, creating the space for real self-awareness, honest dialogue, and a clear unpacking of the dynamics that were holding us back. Through a combination of the Enneagram, focused team effectiveness work, and a strong emphasis on meaningful and courageous conversations, they enabled a level of openness and alignment we hadn’t previously achieved. As a direct result, we’ve seen a significant and sustained uplift in our engagement levels. Moving from the red into the top end of our eNPS and engagement index, with a marked improvement in overall team sentiment and connection. More importantly, they’ve helped us build a foundation for how we engage and perform going forward. This partnership has not only shifted where we are today but has set us up for continued growth and impact as a team.
Pan-African Financial Institution
Challenging Strategic Assumptions
Joint Prosperity applied benchmarked, best practice thought leadership (both local and international) to the strategic talent challenges we had. It was a pleasure to work with their proactive and driven talent management consultants. They pushed us to see things differently and to question our assumptions and ways of doing things.
Safe Environment for Reflection
Executive coaching provided me with a safe, non-threatening environment to explore complex and previously unarticulated challenges. It enabled greater openness, deeper reflection, and enhanced self-awareness.
Bespoke Partnering & Real Adoption
We have partnered with Joint Prosperity on a number of our strategic people centric projects. In each case, they have exceeded our expectations in both service and expertise. Their approach to understanding our business, with its nuances and complexities, ensures that the solutions recommended are fit for purpose and have the greatest chance of successful implementation and adoption.
Strategic Sounding Board
The coaching relationship gave me a valuable sounding board to test ideas, shape my strategic direction, and build confidence through objective validation and constructive challenge.
Honest Insight & Holistic Assessment
Your approach was thorough, calm and deeply considerate. From the outset, you created a safe and trusting space that allowed me to be open, reflective, and fully engaged in the discussion and the feedback shared.
Your ability to connect the various assessment results into a cohesive and holistic picture was incredibly valuable. Rather than discussing the assessments as separate pieces of data, you helped me understand how they came together to tell a broader story about my strengths, preferences and development opportunities- you were even able to correctly identify my enneagram type…wow!
I left the conversation feeling encouraged and capable- that balance of honesty, insight and empathy that you showed me- in my view is a skill in itself.
Driving Alignment & Purpose
Coaching strengthened my ability to communicate my role, goals, and team objectives more effectively across the organisation, with a deliberate focus on clarifying the underlying purpose to drive alignment and shared understanding.
Reframing the Assessment Experience
I was honestly blown away as I have done psychometric assessments in the past which I feel were only beneficial to the people hiring and not myself as I never got any feedback. I always saw assessments as a tick box thing but the assessment with JP changed my perspective overall. I really enjoyed that I got feedback during the session and got my reports sent which I can always refer to. Highly recommend JP to any employer.
Trusted Executive Partnership
JP have gained the confidence of our executive leadership team as trusted advisors. Their levels of professionalism and expertise in their field are admirable, and the team have been instrumental in partnering on key people decisions within the organisation.
Culture Change & Business Performance
JP has been our partner supporting our drive for culture change and a desire to build our talent base. They have sought to understand not just the presenting problem but to ensure we look to the root cause and develop sustainable solutions that work in our business environment.
The past two years have seen a significant uplift in business performance and turnaround in staff attitudes- in part due to our ability to get the right leadership and conversations in place.